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sales training ~ sales promotor ~ business retail ~ modern trade ~ customer service excellent

(Sales Training Series) Smart Service Excellence: The Sales Promotor Way to Win Customers’ Hearts

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Sales training ~ Imtiyaz Learnings | Di era digital yang serba cepat, di mana satu review di media sosial bisa mengangkat atau menjatuhkan brand, customer experience jadi lebih krusial daripada sekadar produk murah atau promosi besar-besaran. Untuk Gen Z profesional—yang saat ini mulai mendominasi frontline service, sales, hingga manajerial—service excellence bukan lagi pilihan, tapi strategi […]

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PROBLEM SOLVING DECISION MAKING with KT METHOD

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Problem Solving ~ Sales Training ~ Imtiyaz Learnings | Problem solving decision making adalah kebutuhan yang mutlak dalam sebuah organisasi, khususnya perusahaan. Banyak perangkat problem solving dan decision making (Prosdem) yang bisa digunakan. Kali ini, Imtiyaz akan membahas salah satu pendekatannya, yaitu Metode Keppner – Tregoe Rational Thinking Process. Metode Keppner-Tregoe (KT) adalah pendekatan sistematis

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